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This won’t affect your order. During this time you may not hear from us with an email confirmation or order update, but rest assured your order will make its way to you on your expected delivery date.
If you have any questions or queries regarding the Clarks website please take a look at our FAQ pages. Alternatively, you can contact us using the form opposite or by calling our free* Hotline.
Our Customer Care team will happily answer questions about our products or an order you have placed, or help you to place orders over the phone or online.
Free* Hotline: 00800 2500 2525
From Greece please call: 00800 12 8246
*Freephone from landlines from Germany, France, Spain, Netherlands, Greece, Austria, Belgium, Bulgaria, Cyprus (Greek part), Czech Republic, Hungary, Luxembourg, Malta, Portugal, Slovakia, Slovenia. Calls from mobiles and other devices will vary depending on the operator.
Lines are open Monday – Friday 9am to 6pm, Saturday 10am to 5pm. Lines close at 1pm on 24th Dec & 31st Dec. Closed all day on 25th Dec & 1st Jan.
Please note, if you bought your shoes in-store, please return them to the store where you made the purchase.
If you wish to write to us, you can contact our customer care team at:
Get in touch with Clarks by using this handy form. It will ensure that your message is handled with care.
* denotes required field.