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Privacy Policy

How we use your information

Clarks (and our representatives) may hold your personal details in order to process your order and maintain your account for research purposes and our own marketing purposes.

Use and storage of data

If you have registered with us we will have your email address, telephone number and address. If you have ordered items from us we will have your email address, telephone number, billing and delivery address and your payment method.

We maintain an order history of your purchase(s), which enables tracking of your deliveries and review of past purchases. We may offer you a promotion or reward we think you might like based on your order history.

The data that we collect from you may be transferred, processed and stored at a destination outside the European Union. By submitting your personal details, you agree to this transfer, storing or processing.

We do not store any payment details. We will delete your payment details as soon as we have used them for the transaction.

Email communications

We will only send you marketing emails if you have opted to receive them. If you change your mind and do not want us to contact you by email let us know by using the links in the emails that are sent to you.


Our site uses cookies. Cookies are pieces of code that allow small amounts of information to be passed from your internet browser to our web server. Clarks use our own cookies, as well as those from third parties, serving several purposes. They allow us to remember whether you are logged in to the site, to remember what items you had in your shopping basket, to serve you with content tailored specifically for you and to help us learn about how you like to use our website and where we can make it better.

Clarks will never disclose your personal details to any third parties. All data passed by cookies is anonymous and will never contain your name, address, telephone number or payment details.

To learn more about cookies and how we use them, please visit our Cookie Policy Page.


To prevent any unauthorised persons accessing your data, it is protected throughout the payment process.

Your personal and payment details are captured online using industry-standard technology, which encrypts all information to make it secure. When you visit any of the secure areas of our site you'll notice that the web address begins 'https' and a padlock icon appears in the address bar.

Access to your data

You have a right to access the personal data that we hold on you. You must make your request in writing, enclosing a fee of €10. You should explain clearly the information that you wish to be supplied.

Please address your request to:
Direct Marketing Manager
Box 5
Clarks International
40 High Street
BA16 0EQ
United Kingdom